Kankanal Retail ERP
A unified retail platform that connects stores, warehouses, e-commerce, customers and finance. Kankanal Retail ERP streamlines store operations, inventory, promotions, pricing and analytics across single or multi-store retail businesses.
Kankanal Retail ERP
A unified retail platform that connects stores, warehouses, e-commerce, customers and finance. Kankanal Retail ERP streamlines store operations, inventory, promotions, pricing and analytics across single or multi-store retail businesses.
Built for Modern Retail
Designed for supermarkets, fashion, electronics, lifestyle, FMCG and specialty stores, Kankanal Retail ERP centralizes products, prices, promotions, stock and customers into one real-time system.
Point of Sale & Store Operations
Fast POS Experience
- Touch-friendly, cashier-optimized POS interface
- Offline billing with automatic sync
- Multi-counter, multi-terminal support
- Keyboard shortcuts for power users
Promotions & Discounts
- Percentage and amount discounts
- Combo and mix-and-match offers (BOGO, bundles)
- Happy-hour and time-bound promotions
- Loyalty and membership-based pricing rules
Payments & Cash Control
- Cash, card, UPI, wallet and gift card payments
- Split tenders and store credit
- Shift open/close and cashier accountability
- Cash-in/cash-out and variance reporting
Inventory & Merchandising
Real-Time Stock
- Live stock visibility across stores and warehouses
- Batch, expiry and serial-number tracking
- Stock adjustments with full audit trail
- Inter-store and warehouse transfers
Catalog & Pricing
- Multi-level product categories and brands
- Variants for size, color, style and configuration
- Store-specific price lists
- Markdowns and scheduled price changes
Replenishment & Buying
- Reorder rules by minimum stock and sales velocity
- Suggested purchase orders for buyers
- Vendor performance and fill-rate analysis
- Landed cost and margin visibility
Customer Loyalty & CRM
Customer 360°
- Centralized customer profiles across all stores
- Purchase history and visit frequency
- Preferred brands and categories
- Segmentation by behavior and spend
Loyalty Programs
- Points-based loyalty with earn & burn rules
- Tiered memberships (Silver, Gold, Platinum)
- Birthday and anniversary rewards
- Store credit and gift cards
Engagement & Campaigns
- Targeted SMS / email campaigns
- Win-back offers for inactive customers
- Promotion performance tracking
- Customer feedback and NPS capture
Multi-Store & Omnichannel
Chain Store Management
- Central control of products, prices and promotions
- Store-wise and region-wise performance views
- Standardized configurations and policies
- Support for franchise and company-owned stores
E-Commerce Integration
- Synchronize catalog, prices and stock with online channels
- Click-and-collect and ship-from-store flows
- Marketplace order aggregation in one view
- Unified loyalty across online and offline
Returns & Reverse Logistics
- Store and online returns with reason capture
- Refunds, exchanges and store credit
- Return-to-vendor workflows
- Tracking of damaged, reusable and re-saleable items
Analytics, Profitability & Control
Financial & Margin Analysis
- Store-wise and category-wise P&L
- Margin tracking by product and brand
- Shrinkage and wastage analysis
- Budget vs actual monitoring
Operational Dashboards
- Real-time sales KPIs and trends
- Inventory health and stock-out alerts
- Top-selling and slow-moving items
- Store traffic and conversion insights (where integrated)
AI & Forecasting
- Demand forecasting by store and category
- Automated replenishment suggestions
- Anomaly detection for sales and inventory
- Natural-language queries for quick insights
Why Kankanal Retail ERP?
Kankanal Retail ERP brings speed to the checkout counter, accuracy to inventory, intelligence to buying and consistency to customer experience — helping retailers grow profitably across channels and locations.